Utility Bill Assistance

There are a number of energy assistance programs in Boone County. Programs have various requirements and limits. All programs are subject to the availability of funds.

The agencies listed below require an appointment to complete an assistance application or to visit a counselor. Please call to schedule your appointment prior to your delinquent date to avoid disconnection and additional fees.

If you don't live in Boone County, please contact your county's DFS or HDC office for assistance.

Columbia/Boone County Health Department
Year-round assistance. 573-874-7355, 1005 West Worley Street, Columbia

Central Missouri Community Action
Year-round assistance. Walk in for appointment. 573-443-1100, 807-A North Providence Road, Columbia

United Way 2-1-1 
800-427-4626 or dial 211 from a landline phone.

C.A.S.H. and H.E.L.P. Programs

A growing number of Boone Electric members struggle to pay their utility bill. You can help by donating to the C.A.S.H. and H.E.L.P. programs.

The programs are a joint effort with the City of Columbia. However, all money donated by cooperative members goes to help other cooperative members.

C.A.S.H., which stands for Citizens Assisting Seniors & Disabled, specfically assists low-income elderly and low-income disabled members who have exhausted other resources. The Heat, Energy & Light Program, or H.E.L.P., provides aid to low-income families with children in one-time emergency situations.

You can make a one-time donation to either or both programs, or signify a monthly donation. The amount will automatically be placed on your monthly utility bill. All donations are tax deductible. Contact Boone Electric to sign up, 573-449-4181.

Members must qualify to receive the funds, which are administered through the Boone County Health Department. The C.A.S.H. and H.E.L.P. programs began in the early 1980s and have helped 7,000 member families.